Privacy policy

Privacy Policy

Last updated: May 14, 2026

A Traveling Teacher Education LLC ("A Traveling Teacher," "we," "us," or "our") provides online live group tutoring and private tutoring services through our website at atravelingteacher.com and group.atravelingteacher.com (together, the "Services"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information.

We take privacy seriously, especially when it comes to students and minors. If anything in this policy is unclear, please contact us at peter@atravelingteacher.com — we're happy to explain.

1. Who This Policy Applies To

This policy applies to:

Parents and guardians who visit our website, enroll a student, or communicate with us
Students (including minors) enrolled in our courses or tutoring services
Visitors who browse our website without making a purchase

Because we serve families with school-age students, we treat student information with extra care regardless of the student's age. The protections described in this policy apply to all minors enrolled in our services, not only those under 13.

2. Information We Collect

From parents and guardians

When you enroll a student or interact with us, we collect:

Contact information: Your name, email address, phone number, billing address
Payment information: Credit or debit card details (processed by Shopify Payments or QuickBooks — we never see your full card number, only the last 4 digits and expiration date)
Communications: Messages you send us, customer support inquiries, and replies to our emails
Account information: If you create an account on our website, your username and preferences
Marketing preferences: Whether you have opted in to marketing communications

From or about students

When you enroll a student, we collect from you, the parent or guardian:

Student first name and last name
Student grade level
Optional student email address (used only when you choose to provide it)

We may also collect during the course:

Session attendance records
Tutor performance notes about the student's progress, engagement, and areas for support
Zoom session recordings (see Section 5 for details)

We do not collect:

Student Social Security numbers
Student home addresses
Student dates of birth
Student photos outside of incidental appearance in Zoom recordings
Student biometric or sensitive personal data

Automatically from your device

When you visit our website, we automatically collect:

Device information: IP address, browser type, operating system, device identifiers
Usage information: Pages viewed, time on site, links clicked, referring website
Cookies and similar tracking technologies: From Shopify, Klaviyo, Meta (Facebook/Instagram) Pixel, Google, and similar services for analytics, advertising, and site functionality

3. How We Use Information

For parents and guardians

We use parent and guardian information to:

Process enrollments and payments
Communicate about courses, scheduling, materials, billing, and customer support
Send marketing communications (only with your opt-in consent)
Show you relevant ads on platforms like Facebook and Instagram
Improve our website, services, and customer experience
Comply with legal obligations and prevent fraud

For students

We use student information only to:

Provide tutoring services
Communicate important information directly related to courses the student is enrolled in (such as session reminders, course materials, and class updates)
Track attendance and performance for educational purposes
Respond to questions from the student about their coursework (any reply from us to a student is automatically copied to the parent or guardian)

We do not:

Send marketing or promotional communications to students
Use student information for advertising or behavioral profiling
Feed student data into advertising platforms
Sell, rent, or share student information for marketing purposes
Use student information to build lookalike audiences or targeting lists

4. Marketing and Advertising

Marketing communications

Parents and guardians are added to our marketing email list only if they explicitly opt in to marketing communications. Transactional communications (such as enrollment confirmations, class reminders, payment receipts, and course materials) are separate from marketing and are sent to all enrolled families regardless of marketing opt-in status.

You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by emailing peter@atravelingteacher.com.

Advertising

We use advertising platforms (currently Meta/Facebook/Instagram and may include Google in the future) to show ads to potential customers. These platforms may use cookies and similar technologies on our website to:

Show our ads to people who have visited our website
Build lookalike audiences based on parent/guardian visitor data
Measure ad performance

We do not use student information in any form of advertising. Pixel and tracking data is associated with parents and guardians only, not with students.

5. Zoom Recordings

We record live Zoom sessions for the following purposes:

Internal review for tutor training and quality assurance
Resolution of disputes, attendance questions, or behavior concerns
Legal protection

Access to recordings: Recordings are accessible only to A Traveling Teacher staff and the tutor who taught the session. Recordings are not shared with other students, other families, third parties, or made publicly available.

Retention: Recordings are retained for up to 3 years from the session date, after which they may be deleted unless flagged for an ongoing legal matter.

Parental rights: Parents and guardians may request access to recordings of their own student's sessions or request that specific recordings be deleted. We will accommodate such requests except where required by law to retain the recording for an ongoing dispute or legal matter.

Recordings are stored on systems that comply with industry-standard security practices.

6. Reviews and Testimonials

When parents or families voluntarily submit reviews to Google, Trustpilot, or our other public review channels, those reviews are public statements and we may quote or share them in our marketing materials, including ads, our website, and promotional content.

We always redact student names before publishing reviews in any of our marketing materials. We do not include student names, photos, or other identifying details about students in any public-facing content without explicit written permission from the parent or guardian.

7. Tutors and Independent Contractors

Our tutors are independent contractors who receive limited access to student information to provide tutoring services. Tutors have access to:

Student first and last name
Student grade level
Parent or guardian contact information
Performance notes for students they teach

Tutors are contractually obligated to keep student information confidential and to use it only for the purpose of providing tutoring services. Tutors do not have access to payment information, recordings of sessions they did not teach, or information about students they do not teach.

8. Who We Share Information With

We share information only with the following:

Service providers necessary to operate our business

Shopify: Hosts our store, processes payments, manages enrollment
Klaviyo: Sends transactional and marketing emails
HubSpot: Customer relationship management (parent and student records)
Zoom: Live class delivery and session recording
Google Workspace: Internal email and document storage
Gusto: Tutor payroll (no student information shared)
QuickBooks: Accounting and certain payment processing (no student information shared)
Meta (Facebook/Instagram), Google: Advertising platforms (parent and guardian information only, never student information)
Cloudflare: Website security and DNS
n8n: Workflow automation between our systems

Each of these providers is contractually obligated to protect the information we share with them.

When required by law

We may disclose information when required to do so by law, court order, subpoena, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

If A Traveling Teacher is involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor organization. We will notify you before your information becomes subject to a different privacy policy.

We do not sell information

We do not sell parent, guardian, or student information. We do not rent it. We do not share it for marketing purposes outside of our own marketing communications (which require opt-in for parents and never include students).

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies for:

Site functionality: Keeping you logged in, remembering your cart, processing orders
Analytics: Understanding how visitors use our site
Advertising: Showing relevant ads on Facebook, Instagram, Google, and other platforms

You can control cookies through your browser settings. Disabling cookies may affect site functionality. If your browser sends a "Global Privacy Control" signal, we treat that as a request to opt out of the sale or sharing of your information for targeted advertising.

10. Data Retention

We retain parent, guardian, and student information indefinitely for the following reasons:

To maintain enrollment records in case of re-enrollment
To respond to ongoing customer service or support needs
To comply with tax, legal, and financial recordkeeping requirements (minimum 7 years for financial records)
To resolve disputes and enforce our agreements

You have the right to request deletion of your information at any time by contacting peter@atravelingteacher.com. We will honor deletion requests except where we are legally required to retain certain records (such as payment and tax records). Requests are typically completed within 30 days.

Zoom recordings have a separate retention policy described in Section 5.

11. Your Rights

Depending on where you live, you may have the following rights regarding your information:

Right to access: Request a copy of the information we have about you or your student
Right to delete: Request that we delete information about you or your student (subject to legal retention requirements)
Right to correct: Request that we correct inaccurate information
Right to opt out of marketing: Unsubscribe from marketing emails at any time
Right to opt out of targeted advertising: Tell us not to use your information for ad targeting
Right to portability: Request a copy of your information in a portable format
Right to non-discrimination: We will not penalize you for exercising any of these rights

Parents and guardians have these rights on behalf of their enrolled students. Students are not expected to exercise these rights directly; all requests should come through the parent or guardian.

To exercise any of these rights, contact us at peter@atravelingteacher.com. We may need to verify your identity before fulfilling a request. We will respond within 30 days, or sooner where required by law.

California residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect, the right to opt out of any "sale" or "sharing" of your personal information, and the right to non-discrimination for exercising your rights. To exercise these rights, contact peter@atravelingteacher.com.

12. Children Under 13 (COPPA)

A Traveling Teacher serves students of all ages, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information directly from children under 13 without verifiable parental consent
All enrollments must be initiated by a parent or legal guardian
The information we collect about students is provided by the parent or guardian, not by the child directly
Parents and guardians may review, request deletion of, or refuse to allow further collection of their child's information by contacting peter@atravelingteacher.com

If you believe we have collected information from a child under 13 without parental consent, please contact us immediately at peter@atravelingteacher.com and we will investigate and respond promptly.

13. Security

We use industry-standard security measures to protect your information, including encryption of data in transit, restricted access to internal systems, and regular review of our security practices. No system is perfectly secure, but we work hard to protect the information entrusted to us.

If you have concerns about the security of your information, contact peter@atravelingteacher.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, notify you by email or through our website.

Your continued use of our services after a privacy policy update constitutes your acceptance of the updated policy.

15. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your information, contact:

A Traveling Teacher Education LLC Email: peter@atravelingteacher.com Phone: (617) 294-6920

We aim to respond to all privacy-related inquiries within 5 business days.

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